Mural Health Recognized for Patient Engagement Innovation in 9th Annual MedTech Breakthrough Awards Program
BERWYN, Penn., – May 8, 2025 – Mural Health Technologies, Inc., a patient-first clinical trial technology company, today announced that its flagship product, Mural Link, has been selected as winner of the “Best Overall Patient Engagement Service” award in the 9th annual MedTech Breakthrough Awards program. This program is conducted by MedTech Breakthrough, an independent market intelligence organization that recognizes the top companies, technologies and products in the global digital health and medical technology market.
Mural Link is a comprehensive Participant Management Solution that supports participants throughout their clinical trial journey. The app provides direct rideshare and travel concierge services with no out-of-pocket expenses, facilitates seamless participant payment and reimbursement options, enables streamlined communication between participants and trial sites, and delivers high-touch, personalized support to participants and caregivers – all in a single platform. Mural Link is the first platform of its kind in the clinical research industry designed with participant-centricity at its core.
“Mural Health is transforming the clinical trial landscape," said Steve Johansson, managing director, MedTech Breakthrough. “Making clinical trials accessible, inclusive, and participant-centric is an overlooked challenge in the healthcare arena. Innovation tends to focus on researchers or sponsors, as opposed to prioritizing solutions that directly support participants, who are the heart of clinical research. Mural Health is making participation in clinical trials easier, more inclusive, and more impactful, paving the way for life-saving treatments to reach those who need them most. It’s an honor to recognize them with the ‘’Best Overall Patient Engagement Service’ award for 2025!”
Mural Link’s differentiators include:
- Financial Neutrality: Mural Link eliminates upfront trial costs and provides multiple fee-free payment options, including the industry’s only fee-free prepaid card.
- Full Tax Ownership: By working directly with trial sponsors, Mural Health minimizes payments labeled as taxable income, ensuring trial payments do not jeopardize participants’ vital social benefits, opening clinical research to ~110M of Americans currently excluded due to financial risks.
- User-Centric Design: Mural Link prioritizes accessibility and control for participants. Features such as caregiver roles, in-app communication with trial sites, multilingual support, and localized interfaces ensure participants feel empowered and connected.
- Patient Kindness: Mural Health’s Patient Kindness Group delivers personalized, high-touch support, and fosters trust and engagement.
- Global Availability: Mural Link supports participants in 50+ countries, across 124 currencies, and with a wide range of payment methods not offered by other vendors.
“A clinical trial cannot run successfully if we don't take special care of the participants,” said Sam Whitaker, co-founder and CEO of Mural Health. “That’s why we created the first truly participant-centric platform that combines cutting-edge technology with a deep commitment to equity, and that leads with empathy in all its features and capabilities. We’re thrilled to accept this award from MedTech Breakthrough, as it underscores our commitment to systemic change and making it easier for patients to participate in trials from start to finish, regardless of their circumstances.”
About The MedTech Breakthrough Awards
The MedTech Breakthrough Awards program celebrates excellence and innovation in the health and medical technology industry, recognizing the companies, products, and solutions driving meaningful progress and improving patient care. Spanning a wide range of categories—including Telehealth, Clinical Administration, Patient Engagement, Electronic Health Records (EHR), Virtual Care, Medical Devices, Medical Data & Privacy, and beyond—the awards highlight the groundbreaking work that is transforming the healthcare landscape. This year’s program saw a record-breaking number of nominations from leading companies and startups across more than 18 countries, showcasing the global impact and momentum of the digital healthcare industry today.
About Mural Health
Mural Health stands at the forefront as a patient-first technology innovator, devoted to simplifying clinical research engagement. The company targets areas ripe for significant enhancement, providing technological solutions designed to ease participation burdens for patients and caregivers alike, both locally and globally. With products like Mural Link, which streamlines participant payments, travel coordination, communication, and satisfaction measurement, Mural Health is dedicated to improving the clinical trial experience. For further information about Mural Health, visit https://www.muralhealth.com/
About MedTech Breakthrough
Part of Tech Breakthrough, a leading market intelligence and recognition platform for global technology innovation and leadership, the MedTech Breakthrough Awards program is devoted to honoring excellence and innovation in medical & health technology companies, products, services and people. The MedTech Breakthrough Awards provide a platform for public recognition around the achievements of breakthrough healthcare and medical companies and products in categories that include Patient Experience & Engagement, Health & Fitness, Medical Devices, Clinical Administration, Connected Healthcare, Medical Data, Healthcare Cybersecurity and more. For more information visit MedTechBreakthrough.com.
Tech Breakthrough LLC does not endorse any vendor, product or service depicted in our recognition programs, and does not advise technology users to select only those vendors with award designations. Tech Breakthrough LLC recognition consists of the opinions of the Tech Breakthrough LLC organization and should not be construed as statements of fact. Tech Breakthrough LLC disclaims all warranties, expressed or implied, with respect to this recognition program, including any warranties of merchantability or fitness for a particular purpose.
