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General Inquiries
Have a question about our product? Don’t hesitate to reach out! We love talking about our platform:
Address: 1189 Lancaster Ave, Berwyn, PA 19312
Customer Support Number: (267) 550 0936
Media Inquiries
Do you want to interview us? Talk about an industry issue? Reach out to us and we'd be happy to chat:
Partnership Inquiries
Interested in partnering with us? Want to integrate your technology with ours? We look forward to hearing from you:
Career Inquiries
Interested in working with us? Please submit your resume at We are always looking for passionate and talented individuals.

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Product Demos & Sales Meetings

Customer Support

Search our FAQ here:
What are my payment options?

You have a choice to be paid via Venmo, Paypal, Zelle, direct to debit card, check via mail, or direct to your bank account.

Are there any fees for using the mobile app?

Using the Mural Link app is 100% fee-free. ​By receiving your payments directly to your existing accounts (bank/credit/debit/digital) or by check, you will never have to pay ATM fees, idle fees, replacement card fees, monthly or balance removal fees. ​

No surprises. Like it should be.

How long does it take to implement Mural Link?

Mural Link has been designed to support a streamlined implementation within 2 weeks from kickoff. This is a >60% improvement from other technologies.

What are micro incentive payments?

Micro incentive payments are payments that you can set up following events (such as participants filling out ePRO) to encourage continued participation in the trial as well as provision of feedback. These can be set up to automatically trigger after a patient has completed a specific task.

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