For Sites and Sponsors

Mural Link is a patient-first participant management platform

Designed to make trials easier for participants and their caregivers, and more successful for you.

Financial Management
& Reimbursements
Travel & Concierge
Feedback &

Mural Link platform includes:

Financial Management & Reimbursements

Participants decide how to get paid, choosing from a growing list of options, including PayPal, Venmo, Zelle, direct-to-account, and the industry’s first fee free-debit card. Mural Link also offers full management of the participant payments process, including tax compliance.

+ more

Travel & Concierge Services

Participants travel with no out-of-pocket expense, either by booking their own transport via ride-share services right in the app, or connecting with our travel concierge services through the Mural Link.

Participant Messaging

With push notifications, in-app chat, and calendar syncing, participants always know what’s coming up next, how to prepare, and where to turn for help.

Feedback & Analytics

Participants have a voice to provide feedback and give us the ability to identify outlier experiences to proactively engage and remediate.

What this means for you

60% reduced drop-out (reported in year 1)

20% increase in enrollment speed

97% participant engagement rate

Reduced payments and tax administration

Reduced inventory and fraud risk

No ride coordination

Auditable data

Increased participant diversity

From signing to go-live in under three weeks

Mural Link was built to be implemented with speed and ease, allowing your team the flexibility to launch when it’s most convenient.

2-3 Weeks

Want to learn more?

See the Mural Link platform live, and learn how we can help you improve your clinical trial outcomes.

Disrupting the industry standard

Modern user-friendly platform
Participants choose how they receive payment
The caregiver is a core user of the platform
No fees to participants (ever!)
The industry's first fee-free debit card
Ownership of tax reporting
Payor responsibility
In-house user support
In-country data storage

We work with

4 of the top 10

pharmaceutical companies

3 of the top 10

contract research organizations


top sites and networks

What our customers are saying

“Mural Link is a truly innovative solution that is going to redefine a product category. A product designed with the participant first is exactly what is needed in the current environment.”

- VP Clinical Ops, Sponsor

“What you have built here is Light Years ahead [of other platforms]. This is amazing. For the site and the patient.”

- Clinical Affairs Executive

“I wanted to tell you how user-friendly your user experience is on the admin side. I am in and out of platforms and logins all day and I really have had a great experience in yours.”

- Site Coordinator

Go-live with Mural Link in three easy steps

Click below to book a call
We'll set you up with a configuration best-suited for your circumstances
We’ll help your team get onboarded in 2-3 weeks with dedicated client support

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