Mural Link is a patient-first participant management platform
Designed to make trials easier for participants and their caregivers, and more successful for you.
& Reimbursements
Service
Messaging
Analytics
Mural Link platform includes:
Financial Management & Reimbursements
Participants decide how to get paid, choosing from a growing list of options, including PayPal, Venmo, Zelle, direct-to-account, and the industry’s first fee free-debit card. Mural Link also offers full management of the participant payments process, including tax compliance.
Travel & Concierge Services
Participants travel with no out-of-pocket expense, either by booking their own transport via ride-share services right in the app, or connecting with our travel concierge services through the Mural Link.
Participant Messaging
With push notifications, in-app chat, and calendar syncing, participants always know what’s coming up next, how to prepare, and where to turn for help.
Feedback & Analytics
Participants have a voice to provide feedback and give us the ability to identify outlier experiences to proactively engage and remediate.
What this means for you
60% reduced drop-out (reported in year 1)
20% increase in enrollment speed
97% participant engagement rate
Reduced payments and tax administration
Reduced inventory and fraud risk
No ride coordination
Auditable data
Increased participant diversity
From signing to go-live in under three weeks
Mural Link was built to be implemented with speed and ease, allowing your team the flexibility to launch when it’s most convenient.
Want to learn more?
See the Mural Link platform live, and learn how we can help you improve your clinical trial outcomes.
Disrupting the industry standard
We work with
4 of the top 10
pharmaceutical companies
3 of the top 10
contract research organizations
Multiple
top sites and networks